Expired on: Nov 4, 2022

Business Support Officer

Computer and Business Services Ltd, located at L’Anse Road, Castries is seeking a suitably qualified individual for the post of Business Support Officer.

Duties and Responsibilities

  • Management of equipment and parts brought in by customers and Couriers.
  • Scheduling and dispatching of technicians to appropriate locations according to predetermined schedules, customer requests or immediate needs.
  • Preparing work orders for and/or receiving work orders from technicians.
  • Liaising with customers on matters dealing with job completion and satisfaction.
  • Responsibility for customer surveys and questionnaires.
  • Maintenance of the filing System

Qualifications

Requirements:  

  • Passes in CXC Mathematics, English, Information Technology
  • Minimum of a tertiary level education. 
  • Be the holder of a valid driver’s license.
  • Knowledge of the IT Industry. 
  • Ability to serve customers during off hours. 
  • Be willing to function beyond the regular call of duty.
  • Excellent written and verbal communication skills. 
  • Prioritizing, time management and organizational skills. 
  • Proficient with Microsoft Office. 
  • A commitment to excellent customer service. 
  • Openness to feedback. 
  • Superb interpersonal skills, including the ability to quickly build rapport with both customers
  • Able to work comfortably in a fast-paced environment.
  • Have a willingness to learn new skills.
  • Be self-motivated.
  • Be a team player.
  • Honesty

Salary will be commensurate with qualifications and experience.

We appreciate all applications. However only suitable candidates will be contacted for an interview. 

Job Category: Technical
Job Type: Full Time
Job Location: Castries
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